Terms of Service

These Terms of Service ("Terms") govern your use of firstlysolutions.com (the "Site") and any inquiry or project you engage with Firstly Solutions, based in Haldia, West Bengal, India. By using the Site or submitting the contact form, you agree to these Terms.

1. Use of the Site

You may use the Site to learn about our services and get in touch with us. You agree not to misuse the Site, attempt to gain unauthorized access to it, or use it for any unlawful purpose.

2. Description of Services

The Site describes AI automation, custom software, and hardware/instrumentation services offered by Firstly Solutions. Content on the Site — including service descriptions, articles, and worked examples — is provided for general informational purposes. Where an article or page describes a hypothetical or illustrative scenario rather than a completed client engagement, we intend for that to be clear from context; if anything reads otherwise, let us know and we will correct it.

3. No Guarantee of Outcomes

Every project is different, and results depend on factors outside our control, including your existing systems, data quality, and internal processes. We do not guarantee specific business outcomes, cost savings, or timelines from any engagement. Project-specific terms, deliverables, and any guarantees are set out in a separate written proposal or agreement before work begins — these Terms do not themselves constitute a service agreement.

4. Intellectual Property

The Site's design, text, graphics, and other content are owned by Firstly Solutions or used with permission, and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from the Site's content without our prior written consent.

5. Third-Party Links

The Site may link to third-party websites (for example, WhatsApp or government resources referenced in our articles). We are not responsible for the content or practices of any third-party site.

6. Limitation of Liability

To the fullest extent permitted by law, Firstly Solutions is not liable for any indirect, incidental, or consequential damages arising from your use of the Site. The Site and its content are provided "as is" without warranties of any kind.

7. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts having jurisdiction over Haldia, West Bengal.

8. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date at the top of this page.

9. Contact Us

Questions about these Terms can be sent to info@firstlysolutions.com or +91 7278 526 668.